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David Lam Library Remote Access Guide

This guide contains all relevant library resources and information for UBC Sauder students during the campus closure.

Open for Business - Virtually!

The physical location of the David Lam Library and Canaccord Learning Commons has been closed from 5pm Friday, March 20th until further notice. During this time Librarians and staff are working remotely to continue to support the UBC Sauder School of Business. Access to our large collection of electronics resources such as databases, e-books, journals will continue to be available online. 

We are expanding remote services to accommodate the transition to an online learning environment and this guide is designed to provide you with additional information on Library operations and services at this time. We will be updating this guide as additional information is made available.

Check out this Online Learners Guide by the UBC Learning Commons for tips on how to get most out of the online learning environment.

Common FAQs

Can I borrow physical items from the library?

Yes! The Library has launched an on-campus pick-up service to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue. Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday and Thursday between 11 a.m. and 2 p.m.. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

How can I return my items?

Please return your materials to the Koerner Library, Irving K. Barber Learning Centre  or Education Library book drops. Materials can also be returned to the outside book drop at Robson Square and the inside book drop at the Biomedical Branch; processing at these off-campus sites may take up to two weeks. If you are unable to travel to campus, materials can be returned via Canada Post.

To return materials by mail, address to:
UBC Vancouver: Koerner Library, 1958 Main Mall, Vancouver, BC, V6T 1Z2
UBC Okanagan: Okanagan Library, 3287 University Way, Kelowna, BC, V1V 1V7

Fragile or oversize materials that cannot be returned through a book drop should be returned to Koerner Library during the Materials Pick-Up Service hours, Monday – Thursday, 11 a.m. – 2.p.m.

Due to the requirement to quarantine returned materials for 72 hours, items will continue to show in your My Library Account past the date you returned them.  Library staff are backdating returns to reflect this period.

Should you have trouble renewing your loans or have any questions, please contact us via the Assistance Form.

How can I renew my materials?

Renew materials online through your MyAccounts page. Should you have trouble renewing your loans or have any questions, please contact UBC Library via the Assistance Form.

What about my due dates and fines?

Beginning September 14, loan regulations will be implemented. UBC Library is eliminating most daily overdue fines for all library users. Overdue fees will continue for high-demand items, including recalled items. Charges for items deemed lost, which applies to items not returned after more than 28 days, will also remain in effect. Please contact us via the Assistance Form with any questions.

Can I still make Interlibrary Loan requests?

Access to print InterLibrary Loans, including copying and scanning from print collections, is unavailable while the Library is closed. Employees will make every effort to fill requests for digital materials, however, it may take some time to follow up with your requests.

For updates with regards to UBC Library during the closure, please visit the Library Service Update.

Connect with Us

Christina Sylka, Head Librarian

Irena Trebic, Librarian

Kimberly Fama, Librarian

Cassie Gilpin, CLC Manager

Fei Song, Investment Labs Coordinator