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Distance Education Students

Welcome

The following brief video introduces the main features of the UBC Library homepage.

  • Transcript from video
  • Contact information to get help from the Library in person, by email, phone or online chat
  • Check out our Journal Articles guide from the Research Help portal if you’d like to learn more about finding journal articles.
  • Your Library Card

    To access many of the Library's services you will need to obtain your UBCcard. This is also your Library card. Apply at the beginning of term, before you actually need it. The carding office processes requests at the start of each business day.

    To Apply:

    • If you live locally, apply for your card in person at the Carding Office in the UBC Bookstore or online. Your UBCcard must be picked up in person at the Carding Office. 
    • If you are not local and cannot pick up your UBCcard in person due to your geographic location, your barcode and pin will be emailed to you. Make sure to click the Distance Education option when filling out the online request form.

    UBCcard distance option in online card form

     

    Keep in Mind

    • Requests received afternoons, evenings and weekends cannot be processed until the next business day.
    • If your UBCcard information, including barcode, is not emailed within two business days, check your spam folder to ensure that your message has not been sent there in error.
    • If not in your spam folder, contact the UBC Carding office for further assistance:  ubc.card@ubc.ca

    Online Access: Connecting from Home

    As a UBC student, you have full access to the wide range of print and electronic collections through the Library from home, as well as in person. To get instant access to online journals, indexes & databases, and other Library licensed resources from off-campus locations you can use EZproxy.

    Click for help with EZproxy login.

    You will need: Your Campus-Wide Login (CWL) OR your UBCcard's barcode and PIN. Don't know or forgot your pin number? You can request a new PIN at Forgot Your PIN?

    Troubleshooting Checklist:

    Registering for Services

    If you live at a distance from a UBC campus you can register for delivery services.  You will need to do this before requesting home delivery of print materials or interlibrary loans services.  To learn more about home delivery and interlibrary loans, click the Your Library at Home tab on the top left side of this guide.