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Virtual Research Consultations - UBC Library


Please email to book a consultation!

Consultations are currently offered via Zoom or the UBC service below.


To connect to the Virtual Research Consultation with Helen Brown, UBC Librarian, go to conference # 82838.

First time using this system? Please connect to our test conference ID (82998) and follow the instructions to test your system.


Connecting via computer:
1. Go to (latest version of Google Chrome or Safari required)
2. Enter the conference ID and your name
3. Click Connect and follow the on screen prompts

Connecting via mobile device:
1. Download ‘Pexip Infinity Connect Mobile’ from the App Store or ‘Pexip’ from Google Play Store
2. If prompted, enter your name – ignore any Registration or Advanced settings
3. Enter your conference ID followed by (e.g. and click Join
4. Tap the camera icon to join the meeting

Connecting via room system (Cisco/Tandberg, Polycom, Lifesize, etc.):
1. (UBC registered endpoint) Dial the conference ID
2. (IP) Dial, then enter the conference ID followed by # to connect
3. (URL) Dial conference ID followed by (e.g.

Connecting via phone (audio only):
1. If you are calling from:

  • Vancouver: 236-521-0666
  • Kelowna: 236-420-5440
  • Prince George: 250-596-9909
  • Victoria: 250-940-3625

2. For the extension, enter the conference ID followed by #