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UBC Library Research Commons: RefWorks

RefWorks Training and Support

RefWorks is a web-based citation management program that enables you to:

  • download, gather, and store references from databases and library catalogues automatically
  • format citations and bibliographies in seconds
  • connect to your RefWorks account anywhere there's web access
  • share your citations with other RefWorks users

NOTICE: Systematic downloading or harvesting articles, citations, metadata (e.g. using citation managers such as EndNote or Zotero) is strictly prohibited. (You must contact Permission is required or a Text and Data Mining Package should be purchased.)

RefWorks Workshops

The Research Commons team offers monthly 2-hour workshops to get you started with RefWorks. In these hands-on workshops, you'll learn how to import and organize your research citations and format your bibliographies in the citation style of your choice. You'll leave the workshops with a basic database of research citations and the skills to build on it.

Upcoming RefWorks workshops

Workshop Materials


Register for one of our upcoming Citation Management workshops:


Citation Management Consults
Mendeley, Refworks or Zotero

Please fill out the Consultation Request Form to book a 1-on-1 consultation with a member of our team.  For the Fall 2017 semester, we are offering citation management consultations at the following times:

  • Mondays, 12 pm - 1:30 pm
  • Tuesdays, 2:30 pm - 3:30 pm
  • Wednesdays, 10:30 am - 1:30 pm and 4:00 pm - 6:00 pm
  • Fridays, 12:00 pm - 1:30 pm

How are we doing? Let us know!

Did you attend one of our workshops or have a one-on-one consultation with a member of our team? We'd love to get your feedback!