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Distance Education Students

Help for All

My Library Account

The My Library Account portal allows you to login to various Library Systems to track borrowed items and due dates; renew items; track requests, library fines, Document Delivery (DocDel) and InterLibrary Loan (ILL) orders; as well as change UBC Library PIN, etc.

Access to Collections

Current UBC students, faculty and staff can access licensed Library resources including Print and Online Journal Title Search, Indexes & Databases, and other resources from off-campus computers. All you need is a valid Campus-Wide Login(CWL) or UBCcard.

Document Delivery/InterLibrary Loan

Document Delivery (DocDel) is a service that delivers UBC Library materials to you. This service is available to current UBC students, faculty, staff and community borrowers. To request materials not at UBC Library, use Interlibrary Loan.

Course Reserve Services

The Course Reserves information page contains information for course instructors and students about the course reserves services at UBC Library - including how to place reserves requests in our new online service in Connect.

Ask a Librarian

Every branch of the Library has staff who can help you find what you need. Can’t find an article for your term paper? Don’t hesitate to ask us for assistance at the reference desk, via email, online chat, or by making an appointment with your subject librarian, who can provide personalized help with your research.

Chapman Learning Commons

The Chapman Learning Commons provides research and writing support, learning skills workshops, computers and study space.

Computer & Study Support Facilities

Need to find a place to work, study, copy or print while you're on campus? Computer workstations, laptop lending, silent and group study, copiers/printers, wireless and Internet access are all available to you while you're here!

Help with Connect

Check out UBC's guides and videos for students using the Connect course management system. Help includes: how to login, change your personal information, submit an assignment, register your iClicker, make a blog post and much more.

Library Workshops

UBC Library offers research skills workshops on topics such as searching the UBC Library catalogue, searching online databases, RefWorks, Current Awareness Tools, etc. at various times throughout the term.


Scholarly Communications

As a faculty or student scholar, author and/or editor you have a key role in scholarly communications. Learn more about how to more actively manage your copyright, retain your rights as an author, and publish your work in an open access journal.


cIRcle is UBC’s digital repository for research and teaching materials created by the UBC community and its partners. Materials in cIRcle are openly accessible to anyone on the web, and will be preserved for future generations.


UBC has transitioned to a new copyright environment as of Sept 1, 2011. For more information about your rights and responsibilities under Canadian copyright law, an overview of Fair Dealing, and a helpful FAQ see the University's copyright site at:

AskAway Online Help

Get the help you need online! Chat with BC and Yukon post-secondary library professionals for convenient assistance with research-related questions, when and where you need it.