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Summon Help

This research guide goes through the steps that will help in using Summon.

Frequently Asked Questions

Where can I find more information about using Summon?

More detailed information on Summon searching is available from the Ex Libris Knowledge Centre here.


Where can I report an issue regarding Summon?

Please report any issues to the e-Resources and Access Team through the help form


Can I use Boolean searching?

Yes. Phrase, field, Boolean, wildcard and proximity searches can all be used in Summon.

More detailed information on using these types of searches in Summon can be found here


Why is Summon displaying irrelevant results?

The metadata used is from third party sources, so the ability to adjust it is limited.

More detailed information regarding how results are generated as part of a search can be found here.


Why are databases not coming up in search results?

Databases are not currently discoverable in Summon.


Can I limit a search to e-books or print books exclusively?

Currently, there is no way to split print books and e-books into two separate choices for limiters under CONTENT TYPE. This feature has been requested and may be added in the future. 

To view e-books, you can enter your search and use the limiters on the left-hand menu to select Book/eBook, then limit to Full-Text Online. The same can be done through the Advanced Search page. Alternatively, you can select Book/eBook and then Online under the Library Location limiter section. 

To view only print books, you can enter your search and select Book/eBook as your first limiter, then go into More under Library Location and select to Exclude Online as an option.


Can I search for Open Access materials?  

An Open Access filter has recently been included in Summon. It can be used to refine your search through the result list or in the Advanced Search.

More information about the new Open Access filter can be found here


What is the difference between peer-reviewed and scholarly articles?

Selecting scholarly materials limits the search by journals that have a scholarly designation from Ulrich's; selecting peer-reviewed materials displays peer-reviewed content and verifies that an article has been reviewed by peers in the profession, is determined to be of academic quality, and is suitable for publication. The Summon service uses the same peer-reviewed standards as Ulrich's for journals and abstracts.

More information about filters and facets for refining search results is available here.


Why are the results from the citation formatting tool incorrect?

Citation formats are based on third party formats - please report any issues to the e-Resources and Access Team through the help form


Can I save my search history?

Currently Summon does not have the option to save searches. However, users can create RSS feeds based on Summon searches. More information on how to set up an RSS feed in Summon is available here.